08/05/2026

Supporting clients in the first week after go live

The first week after going live is often where problems quietly begin. Teams feel slower, unsure, and tempted to fall back on old habits.

The pain shows up inside spreadsheets, workarounds, and frustration that never quite gets raised. Left unchecked, those habits undermine the system before it has a chance
to stick.

The solution can be surprisingly simple. Asking the right question early surfaces issues before they become embedded. It opens the door to training, support, and better workflows.

This leads to a smoother transition and a system that actually gets adopted. This video shares the one question that makes a real difference in that first critical week.

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